1. Introduction

Vivify Productions (“we”, “us”, “our”) respects your privacy. This Privacy Policy describes how we collect, use, share, and protect personal information in relation to our website and services.

2. Information We Collect

a. Personal information you provide

• • Name, email, phone, company name, billing address, payment details (for billing).

  • Project files, briefs, images, and reference materials you upload.

b. Technical & usage information

• • IP address, browser type, device information, pages visited, referral source, and analytics data.

3. How We Use Information

We use your data to:

• • Provide and manage services, communicate about projects, and deliver files.

  • Process payments, invoices, and billing.

  • Improve our website, marketing, and services.

  • Comply with legal obligations and protect rights.

4. Legal Basis (where applicable)

Where required by law, our processing is based on:

• • Contract performance (to provide services), legitimate interests (improving our services), legal obligations, or consent (for marketing or cookies).

5. Sharing & Disclosure

• • We do not sell personal data.

  • We may share data with:

    • Service providers / subcontractors (payment processors, cloud hosts, freelance specialists) — only to the extent necessary and under confidentiality.

    • Legal authorities if required by law.

  • When we share with processors, we require contractual safeguards.

6. International Transfers

Your data may be processed or stored in countries outside yours. We will take steps to protect data (standard contractual clauses, secure vendors) in line with applicable law.

7. Data Retention

• • We retain personal and project data for as long as needed to provide services, fulfill legal and tax obligations, protect rights, and maintain records. Typical retention: project files for 2 years after completion unless the Client requests a different period. We may retain anonymized data indefinitely.

8. Your Rights

Depending on your jurisdiction, you may have rights to:

• • Access, correct, or delete personal data.

  • Restrict or object to processing.

  • Data portability.

  • Withdraw consent at any time (where processing is based on consent).

  • Lodge a complaint with a supervisory authority.

To exercise rights, contact: [Email]. We will respond within applicable legal timeframes.

9. Security

We implement technical and organizational measures such as:

• • Encryption in transit (TLS), access controls, regular backups, secure storage.

  • Limited access to personal data on a need-to-know basis.
    While we strive to protect data, no system is completely secure — we cannot guarantee absolute security.

10. Data Breach

If a security incident affects personal data, we will investigate and notify affected individuals and authorities as required by law, within applicable timeframes.

11. Third-Party Links & Services

Our site may contain links to third-party sites and use third-party services (payment processors, analytics). We are not responsible for third-party privacy practices; review their policies separately.

12. Marketing Communications

We may send marketing emails with your consent or legitimate interest basis. You can opt out via unsubscribe links or by contacting [Email].

13. Changes to This Policy

We may update this policy. We will post changes and update the Effective Date. Continued use signifies acceptance.